Privacy Policy

Last updated: 22 November 2025

Elevate-U-Coaching ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains the information we collect, how we use it, how we store it, and your rights regarding your personal data.

1. Information We Collect

We collect personal information only when voluntarily provided by you.

1.1 Coaching & Intake Information

Name

Email address

Phone number

Wellness questionnaires

Coaching intake forms

Notes recorded during coaching sessions

1.2 AO Scanner & Frequency Wellness Services

When we perform remote AO scans on your behalf, we collect the information required to run the frequency wellness reports:

Voice samples (typically weekly)

A current photo

Date of birth

Gender

Height & weight

Wellness questionnaire responses

Email address (for report delivery)

If you purchase your own AO Scanner device: Data provided through the device is processed and stored by Solex LLC, the developer of the AO Scanner system.

1.3 Website Analytics & Cookies

Our website, hosted on Go High Level, may collect:

Usage data

Analytics information

Cookie data

We do not collect or store payment information on our website.

2. How Your Information Is Used

We use your information to deliver services you request.

2.1 Coaching & Wellness Services

Personalised coaching sessions

Tailored recommendations

Session note-keeping and progress tracking

2.2 AO Scanner Services

Inputting your data into the Solex AO platform

Running scans and generating digital reports

Emailing reports directly to you

Providing general wellness guidance (non-medical)

2.3 Operational Purposes

Communication and scheduling

Customer support

Website optimisation and analytics

3. How Your Information Is Stored

All collected information is stored securely in encrypted systems.

Only your assigned coach has access to your records.

AO scan data entered into the Solex platform is secured by Solex LLC.

4. Sharing of Information

We do not sell or share your information with third parties, except when:

You provide explicit consent

It is required to perform services (e.g., AO scan input)

Required by law

5. Disclaimers for Frequency Healing, AO Scans & Quantum Coaching

Services provided by Elevate-U-Coaching—including quantum coaching, frequency wellness, AO scanning, and the AO Gut Trio system—are:

Not medical services

Not diagnostic tools

Not substitutes for medical or mental health care

Intended for wellness, energetic, and educational purposes only

We do not diagnose, treat, cure, or prevent medical conditions. Always consult a qualified healthcare professional for medical concerns.

For client-owned AO Scanner devices, Solex LLC is responsible for all device functions, data handling, and platform performance.

6. Your Rights

You have the right to:

Access your information

Request corrections

Request deletion

Withdraw consent

Ask how your data is used

To exercise any of these rights, contact: [email protected]

7. Cookies & Tracking

Our website uses cookies and analytics tools to improve performance and user experience. You may adjust cookie settings through your browser.

8. Updates to This Policy

This Privacy Policy may be updated periodically. The most recent version will always be available on our website.

If you have any questions or concerns about this Privacy Policy, contact us anytime.